Hear what your patients aren’t telling you.
Hearsay collects thorough, stage-by-stage feedback from every patient on scheduling, testing, treatment, devices and providers, then turns it into a clear picture of how your practice is really doing.
“Everyone was lovely, but I waited almost half an hour past my appointment time.”
- Connects to your OMS
- Live dashboard
- Monthly digest email
- Clinic profile on hearsay.health
A star rating tells you how patients felt. Hearsay tells you why.
A four-star review doesn’t say whether the problem was the phone call, the wait, the fitting or the follow-up. Hearsay asks patients about each step of their care, so you know exactly what to fix and what to keep doing.
The whole patient journey.
Our surveys are tailored to your practice, so questions stay relevant and completion stays high.
Scheduling
How easy it was to book, how quickly they got in, and whether reminders and communication were clear.
Front office & visit
Check-in, wait times, paperwork and the feel of the office: the moments that shape a first impression.
Testing
Whether the hearing evaluation felt thorough, and whether results were explained in a way patients understood.
Treatment
How clear the recommended plan was, how options and costs were presented, and whether patients felt informed, not sold to.
Devices
When hearing aids or tinnitus devices are part of care: fit, comfort, sound quality, and the fitting and follow-up experience.
Providers
Feedback attributed to each audiologist and specialist, so every clinician can see and build on their own results.
Simple, per-provider pricing.
One plan with everything included. Pay for the providers you have, and add more as your practice grows.
- Feedback dashboard
- Monthly digest email
- OMS integration
- Clinic profile on hearsay.health
- Per-provider reporting
- Surveys tailored by visit type
Let’s talk about your practice.
Tell us a little about your clinic and we’ll be in touch to walk you through Hearsay and get you set up.